Knowledge Base
Viewing and downloading an invoice
Your invoices are available in the client area, including invoices that have already been paid.
- Log in and open Invoices.
- Find the invoice you need. Check the invoice number, amount and due date.
- Open the invoice to review its line items and any payments applied.
- Use Download or Download Invoice to save a copy.
Querying an invoice
Contact support with the invoice number and the line item or amount you want checked. If the invoice is on another account, sign in to that account first.
Keep a downloaded copy for your records. The invoice in the portal is the place to check its current payment status.