Knowledge Base
Updating your contact and billing details
Keep your account details current so that invoices and account messages reach you.
- Log in to the client area.
- Find your account details on the dashboard and select Change.
- Update the relevant contact or billing fields, including your email address, address and postcode.
- Check the details carefully and save your changes.
Changing your email address
Use an address you can access and check it for any confirmation instructions. Updating a contact email does not necessarily change your login username; review the login details separately.
Details on an existing invoice
If an invoice already issued contains incorrect information, contact support with the invoice number and the correction needed. Do not assume that editing your profile will change an existing invoice.