Knowledge Base
Checking your renewal date and billing period
You can find the current renewal information in the client area.
- Log in and open Services.
- Choose the relevant entry and open its management page.
- Review the Billing Cycle, Renew Date and Recurring Amount.
- Check Invoices for any renewal invoice already issued.
Renewing early or changing the billing period
If Renew Now or a billing-period change is available, review the proposed dates and charges before confirming. An outstanding invoice may need to be paid before a renewal can proceed.
If the option you need is not shown, contact support before the renewal date. A saved payment method alone does not tell you whether automatic payments are enabled; check the payment settings on your account too.